Crisis Compliance in the Post-Katrina World
This paper explores the obligations of governments to use knowledge enhancing technology to prevent disasters and mitigate their impacts. Hurricane Katrina will be used as a case study to examine how existing knowledge enhancing technologies were not used, or not appropriately used, making the impact of the disaster much worse than it could have been. The moral obligations of governments to use these technologies will be explored and the concept of Crisis Compliance will emerge from the analysis. Crisis Compliance will address whether governments have adequately and appropriately used available technology to inform and protect its citizens in the face of disasters, and what degree of protection citizens are entitled to expect. Crisis Compliance will draw on the literatre of Disaster Theory, the Theory of High Reliability Organizations, and Crisis Management. Emerging technologies for combating future disasters will be explored, and recommendations for governments regarding their appropriate use will conclude the paper.
Keywords: Crisis Compliance, Crisis Management, Disaster Theory, High Reliability Organizations, Hurricane Katrina
Dr. Laura Lally
Associate Professor, Business Computer Information Systems,