The Cost-quality Based Analysis of Voice Over Internet Protocol (VoIP) in Dubai

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Telecom in developing countries faces a distinct challenge as compared to developed countries. The technology of voice over Internet protocol (VoIP) would be a key enabler for growth and service delivery in the former case. VoIP, though reported not widely accepted in developed countries, would be acceptable in developing countries owing to its affordable quality and lower costs. This hypothesis willbe tested through a user survey to be conducted in Dubai. Five different attributes of voice quality, telephone billing, VAS, reliability and responsiveness would be analysed for testing the hypothesis, along with a few case studies from other developing countries.

The advantages of reduced cost and bandwidth savings of carrying voice over packet networks are associated with some quality of service (QoS) issues that are unique to packet networks such as latency, jitter, bandwidth, packet loss and security. These QoS issues need to be carefully considered while deploying the VoIP based network


Keywords: Telecommunication Channels, Dubai, Internet, Developing Countries, Protocols, QoS
Stream: Knowledge and Technology
Presentation Type: Paper Presentation in English
Paper: A paper has not yet been submitted.


Imran Malik

Team Leader, Network Enhancement
Dubai, United Arab Emirates

Mr Imran Malik is currently enrolled in the Masters Programme in Project Management at the British University in Dubai. He holds a Bachelors degree in Electrical & Electronics Engineering from the American University of Sharjah in the United Arab Emirates, which he received in 2002. In 2000, he received the Active Student of the Year award from the same university. He is professionally a Telecoms Engineer at du located in Dubai. Mr Malik has a keen interest in analysing Middle Eastern issues and is presently conducting research and publishing his findings in the subject area of the work of Arab scholars and their relevance to contemporary civilisation.

Ref: T08P0004