Group Attrition Relevancies Using Six Sigma in a Software Firm

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A common concern of management, managers and business leaders is this: “How can Six Sigma apply to my organization”? The question seems to come most often from people in service-or-transaction-based areas, who wonder how this supposedly manufacturing-oriented discipline will help them. The paper, describes the Six Sigma analysis of Group Attrition in Software Company - A Case Study is presented by analyzing the data’s collected from ten medium scale software companies.


Keywords: Six Sigma, Software, Manufacturing, Service
Stream: Human Technologies and Usability
Presentation Type: Paper Presentation in English
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Ramakrishna Hombaliah

Assistant Professor, Department of Mechanical Engineering, Vidyavardhaka College of Engineering
Mysore, Karnataka, India

I am working as Assistant Professor in the Department of Mechanical Engineering, Vidyavardhaka College of Engineering, Mysore. I have completed Bachelor Degree in Mechanical Engineering. I posess Post-Graduate Degree in Production Science and Technology from Indian Institute of Technology Kharagpur, West Bengal. Presently I am pursuing Research work in the field of Quality Management in particularly on Six Sigma. My field of interests are Total Quality Mangement and Six Sigma.

Dr. Jagadeesh Raj

Professor, Production and Operation Management, SDM Institute of Management Development
Mysore, Karnataka, India

I am a Professor in Operations Management and also PGDM Coordinator. I have over twenty three years of teaching experience in Engineering and Management subjects. I have conducted training programmes for different managerial groups and line staff. Also conducted independent research in the area of Operations Management, Organised short term courses, conferences & workshops. Recipient of National Award by Indian Society for Technical Education. Peer Reviewer for The International Journal of Management Development, and Journal of Management Decision, MCB Publications, Bradford, UK. Informal Advisor (India Operations) for Emerald Publishers, UK. Coauthor of ‘Operations Management’ (Indian Adaptation) by Jay Heizer and Barry Render published by Pearson Education, India. Invited as Adjunct Professor to teach “Operations Management” at the Fox School of Business, Temple University Pennsylvania, USA.

Ref: T08P0343